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Frequently Asked Questions

1. How long does shipping take?

Shipping usually takes 7–15 business days within the United States and slightly longer for international orders depending on location and customs processing.

2. Can I cancel my order after placing it?

Yes, you can cancel your order within 12 hours of placing it. After this period, the order enters processing and cannot be canceled.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your delivery status in real time.

4. What payment methods do you accept?

We accept multiple secure payment methods available at checkout, including major credit and debit cards and other supported online payment options.

5. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect product, please contact our support team within 7 days of delivery with your order details and photos. We will resolve the issue promptly.

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